Car dealership recognized for standing up to insurance company - WBOY.com: Clarksburg, Morgantown: News, Sports, Weather

Car dealership recognized for standing up to insurance company

Posted: Updated:
  • Local NewsMore>>

  • Vintage Restaurant and Wine Bar Opens Its Doors To The Public

    Vintage Restaurant and Wine Bar Opens Its Doors To The Public

    Thursday, April 17 2014 12:08 AM EDT2014-04-17 04:08:19 GMT
    On Wednesday, people in Randolph County welcomed a new business to the community.  The Vintage Restaurant and Wine Bar is located on Randolph Avenue, in Elkins.  The menu offers new modern American food
    On Wednesday, people in Randolph County welcomed a new business to the community.  The Vintage Restaurant and Wine Bar is located on Randolph Avenue, in Elkins.  The menu offers new modern American food
  • WVU Public Relation Student's Help A Local Non-Profit

    WVU Public Relation Student's Help A Local Non-Profit

    Wednesday, April 16 2014 11:50 PM EDT2014-04-17 03:50:05 GMT
    The Nine students working on this project for their public relations campaigns course, have completely re-branded the non-profit, by creating a sufficient mission statement, new name, and social media
    The Nine students working on this project for their public relations campaigns course, have completely re-branded the non-profit, by creating a sufficient mission statement, new name, and social media
  • Morgantown Battles Underage and High Risk Drinking

    Morgantown Battles Underage and High Risk Drinking

    Wednesday, April 16 2014 11:47 PM EDT2014-04-17 03:47:11 GMT
    WVU and the City of Morgantown, paired up to host a discussion April 16 on underage and high risk drinking. The discussion was meant to discuss the problems at hand, and talk about possible solutions.
    WVU and the City of Morgantown, paired up to host a discussion April 16 on underage and high risk drinking. The discussion was meant to discuss the problems at hand, and talk about possible solutions.

South Charleston auto dealer Joe Holland has been named the 2012 Consumer Advocate of the Year by the West Virginia Association for Justice.

The dealership was recognized for reporting unlawful business practices to the West Virginia Attorney General's Consumer Protection Division. In one case, Liberty Insurance had asked the dealership's body shop to use aftermarket crash parts on newer model cars without informing the cars' owners. This practice is against the law in West Virginia unless the customer gives prior consent. Holland refused to comply, and the insurer revoked the body shop from its preferred provider list.

However, the attorney general's office began an investigation and filed a lawsuit against Liberty Insurance and another body shop. 

According to  the West Virginia Consumer Credit and Protection Act §46A-6B-3, body shops "must use genuine crash parts sufficient to maintain the manufacturer's warranty for fit, finish, structural integrity, corrosion resistance, dent resistance and crash performance unless the motor vehicle owner consents in writing at the time of the repair to the use of aftermarket crash parts."  It also states that insurance companies may not require the use of aftermarket crash parts.  The law applies to automobiles three years or newer.  While some argue that the use of aftermarket crash parts save money, they often do not fit properly, may not meet safety standards or come without warranties.