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WV Public Service Commission makes Jacqueline Lake Roberts Consumer Advocate

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The Public Service Commission of West Virginia issued an order Sept. 11 appointing Jacqueline Lake Roberts the new director of the Consumer Advocate Division.

The CAD represents consumers to the commission.

Roberts currently is deputy consumer advocate, and has previously served as the senior manager of regulatory affairs and public policy for EnerNOC Inc. where she was responsible for state regulatory matters, commission proceedings, litigation, legislative issues for a nine-state region and regional transmission issues in MISO and PJM.

Roberts also served as an assistant consumer counsel for the Ohio Consumer Counsel and as executive director and president of the Public Utility Police Institute in Concord, New Hampshire.

Roberts is admitted to practice law before the United States Supreme Court and the Bar of the Supreme Courts of West Virginia, Ohio, New Hampshire, Vermont and Nevada.

She replaces Byron Harris, who started working with the CAD in 1982 and has been its director since 2007.

PSC Chairman Mike Albert said the PSC is "pleased to make this appointment."

"We have great confidence in Ms. Roberts' ability as a litigator and feel she will continue the effective leadership of the Consumer Advocate Division," Albert said in a news release.