Cabinet Secretary Rick Thompson stopped in Clarksburg on Wednesday on a statewide listening tour.
Thompson talked with the veterans and answered some of their questions.
Representatives from the Governor's office, Senator's office, and many local legislators were also at the meeting to answer questions.
Thompson said he's heard some of their questions and concerns before.
"We heard some complaints about the VA Medical Center which is ran by the federal government, and we heard some complaints about the claims process. Neither of which we can control but what we can do for our veterans is to put them in contact with the right people to talk to about their issues and concerns," said Thompson.
Thompson also said that many of the veterans don't know about the services the Department of Veteran Assistance offers, and this gives them a chance to learn more.
"We have 16 field and claims offices. If the veterans need to come in, if they need to apply for benefits, check on their educational benefits, if they need to file a claim they will file it for them, if they need a license plate, things of this nature its all free for veterans," explained Thompson.
This was the third stop on Thompson's trip. The next one is in Martinsburg on Thursday, followed by Moundsville on Thursday, September 26.