Harrison-Taylor County Emergency call center moves into new facility

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Staff at the Harrison-Taylor County Emergency 911 communications center are settling into their new building in Bridgeport.

The communications center began transitioning all of its employees and equipment from its old location in Nutter Fort to its new building in Charles Pointe back on December 12th. Director Paul Bump says the new center is now fully operational.

Bump says the new facility is much larger than its old space, which will allow the center to increase staffing to meet the needs of residents during severe weather events.

“Before, if we’ve called in extra help, they’d be sitting at the back with notepads trying to answer calls, which isn’t the normal mode of doing that,” Bump said. “So we were hamstrung a little bit. Now, with the ability to put them behind a computer screen and put a regular telephone in front of them, it will help tremendously.”

Bump also says employees are adapting well to their new work environment.

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