Mon Health introduces new GPS system to help reduce response times

Monongalia and Preston

Monongalia County Commission and Mon Health EMS developed a plan to make emergency response times better for EMS calls within the county.  They came up with a new GPS system to be placed in ambulances. 

“So with the GPS system in place, there’s a program set up through Mecca 911 where it’s called the CAD, the Computer Aided Dispatch system, where they can see where the vehicles are at, and also determine which vehicles will be the appropriate response agency to go to those calls,” said David Custer, executive Director of Mon Health EMS. 

The agencies involved include Mon Health EMS, Star City VFD EMS, Jan Care Ambulance, and Health Team Critical Care Transport Group.

“When our unit is dispatched to a call from Mecca, it will automatically show up into the screen. The top half of the screen will show all location information, callers, contact information, cross streets, so we can get to the address as quick as possible. And the bottom will be all of the narrative that is provided to us by the 911 center as they are getting it,” said Brian Larue, paramedic, and project manager for the new GPS system. 

The GPS system was developed using a zoning system, which has units stationed in each area. The system has been in use since July. 

“Our response times, ever since we have had the units stationed, has been cut pretty much in half.  We were at about thirty-three, thirty-four minutes. We’re down to about seventeen and a half minutes now, response time,” said Larue. 

“I think that this program would be very effective, and once we’re able to work out all of the kinks and get everybody on the same page, I think we’re going to provide the best service within the state, in Monongalia County and for the citizens of Monongalia County,” said Custer. 

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