New emergency notification system coming to Fairmont


FAIRMONT, W.Va. – Fairmont residents now have access to a new emergency notification system.  

Fairmont Utility customers are now able to get notifications on the city’s Wireless Emergency Notification System. The system sends notices, like boil water advisories and public notices, to customers only in the affected service areas.  

“A lot of people really don’t notice their water or really, take a lot of accountability on their water until they do not have it,” said Fairmont Utility Manager, David Sago. “We get in the shower, and you have no water, or you want a cup of coffee in the morning and your water’s cloudy or it’s got sediments in it that’s when you think about your water or whatever. So, this just gives you thinking more and more about the importance of the most precious resource you have, and that’s your drinking water.” 

The system, which started Oct. 1, is a part of senate bill 377 that was signed by Governor Jim Justice. The bill states that all public water systems must have text or voice mass notifications in place by Jan. 1. Sago wanted to get the system up and running before that deadline. 

“We will be sending out the notice to customers when we send the notices to the local media outlets and to be posted on the City website, so customers will have the information much faster and earlier than before,” Sago said. “This is part of new state requirements from the Public Service Commission, but we are implementing this ahead of the January 1, 2022 requirement.” 

All current customers who provided their cell phone number or email address when signing up for utility service will automatically be added to the new system. Others can sign up online here.

Notifications will still be posted on the city’s website here.

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